Information about the facilities
-
1. Front Desk Hours: Open daily from 6:00 am to 10:00 pm.
-
– For contact: Dial 102# from your room phone or message us on WhatsApp at LINK (TEXT ONLY).
-
2. Security: Our security guards patrol all areas from 10:00 pm to 6:00 am.
-
3. Swimming Pools: We offer three swimming pool options:
-
– Area A and Area B: Family pools open from 7:00 am to 9:00 pm.
-
– Costa Verde II: Adults-only pool open from 7:00 am to 9:00 pm.
-
4. Dining Options:
-
– Anaconda Restaurant: Breakfast and lunch service from 6:30 am to 2:00 pm during high season. In green season, open from 6:30 am to 11:00 am for à la carte dining.
-
– La Cantina Restaurant: Dinner only from 5:00 pm to 10:00 pm, featuring live music at 7:00 pm daily.
-
– El Wagon Restaurant: Lunch and dinner served from 11:00 am to 10:00 pm.
-
– El Avión Restaurant: Open for breakfast, lunch, and dinner from 6:30 am to 10:00 pm.
-
– Food Delivery: Call 177# from your room or message via WhatsApp at https://wa.me/+506 6124 7857 for delivery from El Avion, El Wagon, and La Cantina.
-
El Baguette Bakery: Operating hours from 6:00 am to 4:00 pm.
-
Pool Bar: Located in the adult sector, open from 11:00 am to 7:00 pm during high season.
-
5. Internal Shuttle: Complimentary transportation is provided to our restaurants from the front desk. We don’t offer transportation to the beach
-
6. Proximity to Attractions:
-
– Main Beach: A 10-minute walk from the reception. We can also call a taxi.
-
– Manuel Antonio National Park: 20 minutes away (Closed on Tuesdays).
-
7. Hotel Map: View our hotel map at this link: CLICK
-
8. Zip Coaster Attraction: Open daily from 9:00 am to 5:00 pm, offering thrilling rides at a cost of US$12 per person.
-
Room information
-
1. Check-Out Time: Check-out time from your room is at 12:00 noon. However, you can continue to enjoy our facilities until 5:00 pm.
-
2. Room Cleaning: We offer daily room cleaning services. Please use the provided sign on your door to indicate whether you would like cleaning. Bed linens are changed every third day of your stay.
-
3. Water Quality: The tap water in our establishment is safe for drinking.
-
4. Towels:
– In your room, you will find one body towel for each guest.
– These towels are intended for use within our property only; they cannot be taken to the beach.
– Please note that we do not provide beach towels or beach mats.
– You may use the same towels at our swimming pools.
– Towels are changed daily. To request a towel change, simply place them on the floor, and our housekeeping staff will attend to it.
– If needed, you can also exchange towels at the front desk.
-
5. Air Conditioning: Our air conditioning system operates with a special key that fits into a switch. Whenever you leave your room, remember to take the key with you, as the air conditioning will turn off automatically.
-
6. Door Closure: Please be aware that our doors automatically close behind you for security reasons.
-
If you have any further questions or need assistance during your stay, please don’t hesitate to ask our staff. Enjoy your time with us!
recommendations
-
1. National Park Visit:
– If you plan to visit the National Park independently, please remember that you must purchase your tickets online. You can access the ticket purchase option by clicking the button below.
– Note that food is not permitted within the National Park; only water is allowed.
-
2. Tour Reservations:
– If you have reserved tours, kindly wait for them in the reception area. We recommend arriving at least 10 minutes before the specified time.
– Please be aware that breakfast at Anaconda is à la carte, not buffet.
-
3. Beach Safety:
– While visiting the beach, it’s essential to be cautious, as with any tourist destination. Some individuals may attempt to take advantage of unfamiliar visitors.
– Should you have any questions or concerns, we strongly encourage you to visit our reception area. Our team will be delighted to provide you with valuable recommendations and guidance.
-
4. Tour Booking:
– For booking tours, always go through our reception. This ensures your safety and minimizes the risk of scams. Additionally, it guarantees that the tour operator will pick you up at the designated time.
– We collaborate with the most reputable and secure companies in the area.
-
5. Local Activities:
– There are numerous activities available in the area for you to enjoy. Please feel free to inquire at the reception for more information and assistance with bookings.
-
6. Sun Protection:
– During the summer, the sun can be intense. Remember to use sunscreen to protect your skin.
-
7. Supermarket Information:
– The nearest supermarket is located within 1 km from the hotel. If you require delivery options, please inquire at the reception.
-
Should you have any further questions or need assistance, our dedicated team at the reception is here to assist you. We wish you a delightful stay!